Need help?Browse the most frequently asked questions
Frequently asked questions
As soon as you have completed your application online, you receive an immediate preliminary decision.
The final decision follows once your supporting documents have been reviewed. We keep you informed at every stage of your application.
You can repay your loan early, in full or in part, at any time.
For an instalment loan, reinvestment fees may apply, in accordance with your agreement. To arrange your repayment, go to the Contact us page: an adviser will assist you.
Once your application has received final approval, the money is paid into the bank account you gave us.
Remember to check your IBAN when you apply: this is the account the money will be sent to.
Yes. You can make an additional repayment, in full or in part, at any time in order to bring your balance down to zero.
It is a preliminary decision, based on the information you have provided. It lets you know quickly that your project can be reviewed.
It becomes final once your agreement has been signed and the requested documents have been received and checked.
Go to the Contact us page: an adviser will tell you the exact amount to repay in order to settle your credit on the date of your choice.
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